Contact

Our Business Hours:

9:00 AM – 5:00 PM PST

Monday through Friday excluding major holidays

Reach Us by Email:

General Information

For general questions regarding our products or services, please contact our management and scientific teams by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical Support

For technical questions related to using or selecting our products or services, please contact our support team by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Order & Customer Support

To place an order or get help with an existing order and for questions regarding your online account, product availability, pricing, shipping or returning, please contact our customer support team by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Billings & Payments

For questions regarding invoices, billings, payments, and other accounting information, please contact our accounting department by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sales & Distributors

For information regarding special/bulk orders, custom products, contract services, quotations, collaborators, or distributors, please contact us by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Reach Us by Phone or Fax:

Toll-Free: 1.877.976.8978 (US & Canada only)

Local: 1.408.320.2348; 1.650.796.3998

Fax: 1.650.858.0688

Reach Us by Online Contact Form:

You can submit the following online form to request more information and support, to schedule a meeting or visit in person, or to join our mailing list for special offers and updates of our products and services. Just fill in your information below and then click the “Send” button.

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We appreciate your input and look forward to bringing innovative solutions within your reach.